Frequently asked questions (FAQ)
Topics:
1. What are the requirements for ScanIT?
ORION ScanIT requires the following:
-
Windows 2000, Windows 2003, Windows XP (min. SP2), Windows Vista
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Pentium 4, 2+ GHz processor or higher ·
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512 Mb RAM or more
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1 Gb or more disk space
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.NET Framework 2.0 installed on SharePoint server and workstation
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Internet Explorer version 6 (or higher)
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ISIS (not TWAIN) driver for the scanner
2. How does ScanIT support MFPs and Copiers?
All MFPs or Copiers with scan
function are able to scan documents as TIFF to a network directory.
ORION ScanIT can manually or automatically (Watched Folder) import
documents from a (network) directory. ORION ScanIT can also import
PDF documents that contain an image.
3. Which barcodes are supported?
- Code 93,
- Code 39,
- Codabar,
- Code 128,
- Interleaved,
- 2 of 5,
- UPC/EAN/JAN,
- Postnet,
- PDF417,
- Data Matrix,
- MaxiCode,
- QR Code,
- Aztec Code
4. Where can I find the logfiles?
The logfiles can be found in the Application Data directory of
the user you have installed the software in.
Windows XP: [Drive]:\Documents and Settings\Application
Data\MagSoft\*.log
In case of support questions also
send the configuration files to
support@magsoft.nl
Windows XP: [Drive]:\Documents and Settings\Application Data\MagSoft\*.conf
5. Does ScanIT support TWAIN?
No, ORION ScanIT does not support
TWAIN, but only ISIS drivers. ISIS drivers are far superior to TWAIN
and are available for all professional document scanners.
6. Which databases are supported for lookups?
ORION ScanIT supports all ODBC
compliant databases through SQL queries.
MagSoft ORION ScanIT :: Support page